Parasol Setup & Use Guide

 

Our parasols are designed to be straightforward to use, however as they are crafted from natural materials and built for outdoor use, they do require a little care and familiarity.

Please read the guidance below before first use.

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Premium & Classic Parasols

Base & Positioning

Our Premium and Classic parasols can be secured either into the ground (where suitable) or used with a parasol base.

• Pole diameter: 3.2cm

• Use a base that accommodates this size

• We recommend a minimum base weight of 15kg

• A base with a tightening function is strongly advised

Always ensure the parasol is properly secured before opening the canopy.

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Adjusting the Screw Hinge Pole

The central hinge allows the parasol to be angled.

• Turn the hinge anti-clockwise to loosen

• Adjust the pole to the desired position

• Turn the hinge clockwise to tighten fully

If the hinge loosens completely and detaches, this is intentional and not a fault. It can be reattached easily by aligning and tightening again.

When closing for the day:

1. Close the canopy first

2. Loosen the hinge

3. Fold the pole

4. Retighten the hinge before placing into the carry bag

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Opening & Closing the Canopy

When new, or after periods of non-use, the canopy mechanism may feel stiff.

To open:

• Hold the pole firmly with one hand

• With the other hand, push the canopy runner upwards

• Apply firm, even pressure until the runner clicks into place

• If needed, gently rotate the runner left or right to align with the button hole

To close:

• Support the canopy with one hand

• Press the runner button to release

• Lower the canopy slowly and with control

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Large Premium Parasols

Base & Positioning

Large Premium parasols are designed for use in parasol bases only.

• Pole diameter: 3.7cm

• Use a base suitable for this size

• We recommend a minimum base weight of 25kg

• Ensure the base is secure before opening the canopy

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Assembling the Pole

The pole is supplied in two sections.

• Lay the parasol flat on a clean, stable surface

• Align both pole sections

• Insert straight and twist the lower section clockwise until secure

To dismantle:

• Close the canopy fully

• Lay flat

• Twist the lower section anti-clockwise

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Opening & Closing the Canopy (Pulley System)

When new, the pulley system may require firm, controlled use.

To open:

• Gently separate the canopy and internal wooden ribs

• Pull the pulley cord downward using the end with the metal peg

• Raise the canopy until the desired height is reached

• Insert the peg securely into the appropriate hole

To close:

• Hold the pulley cord firmly

• Carefully remove the peg

• Slowly lower the cord through your hands

• Support the canopy if needed using one of the wooden ribs

Never allow the canopy to drop freely.

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Important Notes

• Always secure the parasol into a base or holder before opening

• Do not use parasols in windy conditions

• We quality-check all parasols prior to dispatch, including opening and locking mechanisms

• If you experience difficulty, please revisit the steps above before contacting us

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Care & Safety

For full care and safety guidance, please refer to our Care & Safety Guide.

By placing an order with us, you are confirming that you have read and understood these guidelines.