Parasol Setup & Use Guide

 

Our parasols are designed to be straightforward to use, however as they are crafted from natural materials and built for outdoor use, they do require a little care and familiarity.

Please read the guidance below before first use.

Assembling the Button-Fasten Pole

The parasol pole connects using a secure push-button mechanism.

Align the top and bottom sections of the pole

Press the button on the lower pole inward

Slide the two sections together until the button clicks through the hole

You may need to gently twist the poles to align correctly

Ensure the button has fully popped through before use — the parasol should not be used unless securely locked in place

To separate:

Press the button in firmly

Pull the poles apart

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Premium & Classic Parasols

Base & Positioning

Our Premium and Classic parasols can be secured either into the ground (where suitable) or used with a parasol base.

• Pole diameter: 3.2cm

• Use a base that accommodates this size

• We recommend a minimum base weight of 15kg

• A base with a tightening function is strongly advised

Always ensure the parasol is properly secured before opening the canopy.

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Adjusting the Screw Hinge Pole

The central hinge allows the parasol to be angled.

• Turn the hinge anti-clockwise to loosen

• Adjust the pole to the desired position

• Turn the hinge clockwise to tighten fully

If the hinge loosens completely and detaches, this is intentional and not a fault. It can be reattached easily by aligning and tightening again.

When closing for the day:

1. Close the canopy first

2. Loosen the hinge

3. Fold the pole

4. Retighten the hinge before placing into the carry bag

Assembling the Button-Fasten Pole

The parasol pole connects using a secure push-button mechanism.

• Align the top and bottom sections of the pole
  
  
• Press the button on the lower pole inward
  
  
• Slide the two sections together until the button clicks through the hole. You may need to gently twist the poles to align correctly
  
• Ensure the button has fully popped through before use — the parasol should not be used unless securely locked in place

To separate:

• Press the button in firmly
  
  
• Pull the poles apart

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Opening & Closing the Canopy

When new, or after periods of non-use, the canopy mechanism may feel stiff.

To open:

• Hold the pole firmly with one hand

• With the other hand, push the canopy runner upwards

• Apply firm, even pressure until the runner clicks into place

• If needed, gently rotate the runner left or right to align with the button hole

To close:

• Support the canopy with one hand

• Press the runner button to release

• Lower the canopy slowly and with control

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Large Premium Parasols

Base & Positioning

Large Premium parasols are designed for use in parasol bases only.

• Pole diameter: 3.7cm

• Use a base suitable for this size

• We recommend a minimum base weight of 25kg

• Ensure the base is secure before opening the canopy

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Assembling the Pole

The pole is supplied in two sections.

• Lay the parasol flat on a clean, stable surface

• Align both pole sections

• Insert straight and twist the lower section clockwise until secure

To dismantle:

• Close the canopy fully

• Lay flat

• Twist the lower section anti-clockwise

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Opening & Closing the Canopy (Pulley System)

When new, the pulley system may require firm, controlled use.

To open:

• Gently separate the canopy and internal wooden ribs

• Pull the pulley cord downward using the end with the metal peg

• Raise the canopy until the desired height is reached

• Insert the peg securely into the appropriate hole

To close:

• Hold the pulley cord firmly

• Carefully remove the peg

• Slowly lower the cord through your hands

• Support the canopy if needed using one of the wooden ribs

Never allow the canopy to drop freely.

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Important Notes

• Always secure the parasol into a base or holder before opening

• Do not use parasols in windy conditions

• We quality-check all parasols prior to dispatch, including opening and locking mechanisms

• If you experience difficulty, please revisit the steps above before contacting us

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Care & Safety

For full care and safety guidance, please refer to our Care & Safety Guide.

By placing an order with us, you are confirming that you have read and understood these guidelines.