Hire Terms & Conditions

These Hire Terms & Conditions apply to all hire orders placed with Boho Parasol Hut Ltd.

By placing a hire order, paying a deposit or balance, or accepting delivery of hire goods, you confirm that you have read, understood and agreed to these terms in full.

1. Ownership of Hire Goods

All hire goods remain the property of Boho Parasol Hut Ltd at all times.

2. Hire Period

The hire period commences from the time of delivery and ends upon collection of the hire goods.

3. Customer Responsibility & Care

Throughout the hire period, the customer is fully responsible for:

  • The safekeeping of the hire goods

  • Keeping the hire goods in a reasonable condition

  • Ensuring the goods are used safely and appropriately

The customer will be liable for any damage beyond reasonable wear and tear.

4. Damage, Loss & Repairs

Any damage beyond reasonable wear and tear may result in charges, including:

  • Cleaning

  • Repair

  • Refurbishment

  • Replacement (where necessary)

Charges may be deducted from the security deposit.

In the event of total loss or irreparable damage, the security deposit will be retained in full.

5. Weather & Water Exposure

Due to the nature of the products, hire goods may be exposed to moisture.

Customers are expected to:

  • Avoid heavy or prolonged rain where possible

  • Dry items thoroughly before return

Failure to return items dry and in suitable condition may result in additional charges.

6. Health, Safety & Proper Use

All hire goods must be used strictly in accordance with our Care & Safety Guide and any instructions provided. You can find our How To Use Guide here.

The customer confirms that they:

  • Have read and understood the Care & Safety Guide

  • Accept responsibility for ensuring safe use at all times

Hire goods must:

  • Be used only for their intended purpose

  • Be supervised at all times while in use

  • Be securely installed before use, including correct use of parasol bases or ground fixings

7. Wind & Unsafe Conditions

Hire goods must not be used in windy conditions.

Wind, sudden gusts, uneven ground or improper securing can cause parasols and equipment to become unstable and dangerous.

It is the customer’s responsibility to:

  • Monitor weather conditions

  • Close, secure or remove hire goods when conditions are unsuitable

Boho Parasol Hut Ltd accepts no responsibility for injury, loss or damage arising from use in windy or unsafe conditions.

8. Injury & Liability Disclaimer

Hire goods are used entirely at the customer’s own risk.

To the fullest extent permitted by law, Boho Parasol Hut Ltd shall not be liable for any injury, loss, damage or claim arising from:

  • Incorrect installation or securing

  • Failure to follow care, safety or usage guidance

  • Use during unsuitable weather conditions

  • Misuse, neglect or unauthorised modification

  • Actions of third parties, guests or event attendees

The customer accepts full responsibility for the safety of all persons using or coming into contact with the hire goods during the hire period.

Nothing in these terms limits or excludes liability where it cannot be excluded by law.

9. Care & Safety Guide

Our Care & Safety Guide forms part of these Hire Terms & Conditions and must be followed at all times.

Failure to comply may result in:

  • Damage charges

  • Loss of deposit

  • Liability for injury or damage caused

👉 [Care & Safety Guide]

10. Delivery & Collection

We will make every effort to deliver and collect hire goods on the agreed dates.

Delivery and collection times are generally between 9am and 5pm.

Boho Parasol Hut Ltd accepts no liability for delays or any costs incurred as a result.

If collection is delayed, the customer remains responsible for the safekeeping of the hire goods.

11. Charges & Payments

All hire charges are quoted per agreed hire period.

No refunds or reductions will be made once the hire period has commenced.

Deposits & Balances

  • A deposit confirms the hire order and is non-refundable if cancelled

  • The remaining balance is payable 7 days prior to the hire start date

  • Once the balance is paid, no refund will be issued (excluding the security deposit)

12. Security Deposit

The security deposit is payable 7 days prior to the hire start date.

Refunds:

  • Issued 5–10 working days after goods are returned and inspected

  • If our collection service is used, refunds are typically processed 7–12 working days after collection

Customers arranging their own return must use a tracked and insured service.

13. Access & Availability

Customers must:

  • Provide adequate access for delivery and collection

  • Ensure hire goods are available at the agreed time

We accept no responsibility if delivery or collection fails due to customer unavailability.

14. Early Returns

No refunds will be issued for hire goods returned before the agreed end date.

15. Branding

Some hire goods may be branded with our company logo and contact details.

Any attempt to remove branding will be treated as damage and charged accordingly.

16. Acceptance of Terms

Payment of any deposit, balance or hire charge constitutes full acceptance of these Hire Terms & Conditions.

17. VAT

Boho Parasol Hut Ltd is VAT registered.
VAT Number: 432 8695 70

18. Contact

If you have any questions regarding hire orders or these terms, please contact:

Boho Parasol Hut Ltd
📧 hello@bohoparasolhut.co.uk